Ending Incivility, Bullying and Harassment in the Workplace

13 lessons (video of slides with voice over)
The 12 step process map
All the valuable tools you need to handle a complaint

 

Manage Change Not Chaos

Understand what change is, why change is needed and how people react to change

Step by Step Process to manage change successfully

The Tools Apply the steps of the process to execute a change in your organization using the quick action tools

Managing Change Framework

Download this simple 5 step process to integrate change in your company without creating chaos!